FAQs

<h4 data-start="0" data-end="140">1. What types of locksmith services do Open Locksmiths provide?</h4>
 Open Locksmiths offers a comprehensive range of services, including:

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Residential locksmithing (lock installations, rekeying, lock repairs, and home security assessments)
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Commercial locksmithing (master key systems, high-security lock installations, and access control solutions)
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Automotive locksmithing (car key cutting, transponder programming, and emergency vehicle entry)
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Emergency call-outs for lockouts or break-ins, available 24/7.
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<h4 data-start="543" data-end="816">2. Are Open Locksmiths fully licensed and insured?</h4>
 Yes. We are a fully licensed and insured locksmith company and hold full business membership with the Master Locksmiths Association. This ensures you receive professional, compliant, and safe services every time.

<h4 data-start="818" data-end="1214">3. How quickly can I expect a locksmith to arrive in an emergency?</h4>
 Open Locksmiths prioritise fast response times. In most cases within the South Eastern suburbs of Melbourne, our fully-equipped vans can arrive on-site within 30–45 minutes of your call. Exact timing may vary slightly depending on traffic and distance, but you can rely on us for prompt assistance in urgent situations.

<h4 data-start="1216" data-end="1344">4. What areas do you service in South Eastern Melbourne?</h4>
 We regularly serve the following suburbs and surrounding areas:

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Clyde North
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Officer
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Hallam
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Carrum Downs
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Frankston
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Dandenong
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Pakenham
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Berwick
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Narre Warren
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Cranbourne
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Lynbrook
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If your suburb isn’t listed, please get in touch—there’s a good chance we still cover your location or can arrange service for you.

<h4 data-start="1633" data-end="1968">5. How are locksmith fees determined, and do you offer any upfront pricing?</h4>
 Our fees depend on factors like the type of service (e.g. lock replacement vs. simple rekey), the urgency (standard booking vs. after-hours emergency), and the specific hardware required (e.g. basic cylinder vs. high-security lock). We always provide:

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A clear, no-obligation quote over the phone or via email before commencing any work
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Transparent breakdown of labour and parts costs
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Competitive, cost-effective pricing, backed by 30 years of experience and our 5-Star customer reviews.
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“Changed around roughly 50 locks for our business. Did a fantastic job, really happy with the quality of the locks and his work. Highly recommend!”

Shreya

“Extremely caring & professional service! Bernard is very reassuring, and extremely knowledgeable. Great communication and really quick response.”

Peter

“Thank you for the great service, we are very happy with the work done with changing locks on our new home and the new digital lock installed on the front door it’s very convenient.”

Nathan

“Brilliant service and highly recommend. We had all our lock keys replaced and rekeyed alike to one single key, our sliding door repaired and a deadlock put on our front door for additional security. Really happy with the work done and well priced.”

Shane

“Bernard went the extra mile and straightened my door as it wasn’t sqaure with the frame. His pricing was fair and the workmanship was fantastic.”

Tom

“I am extremely satisfied with Bernard’s service. He is punctual, down to earth. I highly recommend him if someone looking for a locksmith in southeastern suburbs.”

Sudip

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